{"id":5474,"date":"2025-09-04T16:21:09","date_gmt":"2025-09-04T14:21:09","guid":{"rendered":"https:\/\/www.badgecom.com\/?page_id=5474"},"modified":"2025-12-22T12:47:23","modified_gmt":"2025-12-22T11:47:23","slug":"soutien","status":"publish","type":"page","link":"https:\/\/badgecom.com\/fr\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5474\" class=\"elementor elementor-5474\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8f5f545 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8f5f545\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-45ff671\" data-id=\"45ff671\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-32a1906 animated-slow elementor-invisible elementor-widget elementor-widget-elementskit-heading\" data-id=\"32a1906\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_center   ekit_heading_tablet-   ekit_heading_mobile-\">\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Nous sommes pr\u00eats \u00e0 vous aider de mani\u00e8re fiable en cas de questions techniques, de probl\u00e8mes ou de r\u00e9actions.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-fe72c42 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fe72c42\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6833551\" data-id=\"6833551\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-480ebde animated-slow ekit-equal-height-disable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"480ebde\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInLeft&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-center text- icon-top-align elementor-animation-\">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon\">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-Support-2\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Service Desk Support                <\/h3>\n                        \t\t  \t<p>Cr\u00e9ez un ticket dans le Jira Service Desk - nous nous occupons de trouver une solution en temps voulu et vous informons en continu de l'avancement de votre demande.<\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal elementor-animation-grow\" href=\"https:\/\/badgecom.atlassian.net\/servicedesk\/customer\/portals\" target=\"_blank\">\n                                                                                Cr\u00e9er un ticket                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-969983f\" data-id=\"969983f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e618ddc animated-slow ekit-equal-height-disable elementor-invisible elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"e618ddc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInRight&quot;}\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-center text- icon-top-align elementor-animation-\">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon\">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-customer-support-2\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    TeamViewer Support                <\/h3>\n                        \t\t  \t<p>B\u00e9n\u00e9ficiez d'une assistance personnelle en temps r\u00e9el via TeamViewer - nous nous connectons \u00e0 distance et r\u00e9solvons votre probl\u00e8me directement sur votre \u00e9cran.<\/p>\n                                        <div class=\"box-footer disable_hover_button\">\n                    <div class=\"btn-wraper\">\n                                                            <a class=\"elementskit-btn whitespace--normal elementor-animation-grow\" href=\"https:\/\/custom.teamviewer.com\/badgecom\" target=\"_blank\">\n                                                                                Se connecter maintenant                                    <\/a>\n                                                        <\/div>\n                <\/div>\n                    <\/div>\n        \n        \n                <\/div>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Notre \u00e9quipe d'assistance vous aide \u00e0 r\u00e9soudre vos questions, probl\u00e8mes et pr\u00e9occupations techniques.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5474","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/badgecom.com\/fr\/wp-json\/wp\/v2\/pages\/5474","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/badgecom.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/badgecom.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/badgecom.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/badgecom.com\/fr\/wp-json\/wp\/v2\/comments?post=5474"}],"version-history":[{"count":132,"href":"https:\/\/badgecom.com\/fr\/wp-json\/wp\/v2\/pages\/5474\/revisions"}],"predecessor-version":[{"id":12633,"href":"https:\/\/badgecom.com\/fr\/wp-json\/wp\/v2\/pages\/5474\/revisions\/12633"}],"wp:attachment":[{"href":"https:\/\/badgecom.com\/fr\/wp-json\/wp\/v2\/media?parent=5474"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}